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Details Delivery & Returns

Belted Skater Dress

RRP:
$44.00
Price:
$19.98

Item code: DL165NAVY

Perfect for working showstopping style with the detailed pleated front and box pleat skirt, this sleeveless belted skater dress can be worn for all different occassions casual or glam with a pair of heels.


Size:

Quantity:

Delivery

Australia

*We aim to deliver within approximately 6 working days as a guide 

 

Delivery Times

UK (England, Scotland, Wales & Northern Ireland) -

Standard delivery - £2.95 -  delivers in approximately 3-5 working days

Next working day delivery - £5.95 -  delivers the next working day (Mon-Fri) **

**For next working day orders, we need to receive your order by 3pm the working day before you require delivery. Orders will be received the next working day.

Next day orders placed after 3pm will be despatched the following working day and received on the next working day after despatch. 

Next day orders placed after 3pm on Friday will be despatched on the Monday, or the next working day. 

Channel Islands & Europe - 

International delivery (0-2kg) - £7.95 - delivers in approximately 3-15 working days

Please note that delivery charges increase with weight, by £7.95 per 2kg.

For example, an order of 4kg would cost 2 x £7.95 = £15.90.

Rest of the World - 

* International delivery - £15.95 - delivers in approximately 5-25 working days

Please note that delivery charges increase with weight, by £15.95 per 2kg.

For example, an order of 4kg would cost 2 x £15.95 = £31.90

 

Having trouble tracking your order? We will check your order status and give you an update.

Please submit a ticket here with the date your order was placed, your reference number for each order, your full name, billing address and phone number.

 

Return Policy

UNWANTED ITEMS

If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition and in their original packaging within 14 days of receipt. Shoes must be returned in their original boxes.We will then issue a full refund minus the original postage cost. Unfortunately we regret we are unable to offer exchanges.

FAULTY ITEMS

If the item you received is faulty please contact customer services via the Contact Us page, or by sending us a message on your order.

Please quote your order number, your name and address, details of the product and the reason for return.

We will then advise you on how to proceed with the return. You have 30 days from receipt of the faulty item to return it to us.

Please note delivery charges are only refundable if you have received a faulty or incorrect item.

Returns are your responsibility as we do not offer a pre-paid returns service, and so we recommend you send back items via a trackable method - please see below steps for how to return items.

HOW TO RETURN AN ITEM

In order to return an item/s, please follow these steps:-

1. Wrap your item/s

Please include a copy of your invoice form in your parcel.

If you are not able to enclose a copy of your invoice, or do not have copy to a printer, please write the details on a piece of paper.

The details needed would be order number, name, the style references and sizes of garments being returned, and reason for return. 

Please wrap your items and invoice securely in their original packaging, and attach a label onto the parcel with the below address on - 

AX PARIS WEBSITE RETURNS
www.axparis.com
Unit 3 Trafalgar Business Park
Broughton Lane
Manchester
M8 9TZ

2. Return your parcel by a trackable method

We strongly recommend using a trackable method to send items back to us which gives you a parcel tracking number.

We recommend this, because if items get lost in the normal post we regret we are not responsible for any items not received here. 

Using a trackable method protects you if your items get lost in the post. 

Please keep a safe note of your returned parcel’s tracking number.

Your refund will be issued to the payment method used to pay originally for the item. 

Once a refund is issued from us, please allow approximately 10 working days for the refund to reach your account. This timeframe is dictated by your bank or card issuer, and is outside of our control.

If after 28 working days of returning your item you have not been refunded, please contact us.



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